Offering a downgraded service to enhance profit?

Shaorui Li; Jing Chen; Bintong Chen

doi:10.1057/jors.2015.24

Offering a downgraded service to enhance profit?

Shaorui Li, Jing Chen, Bintong Chen

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	302-311
Number of pages	10
Journal	Journal of the Operational Research Society
Volume	67
Issue number	2
DOIs	https://doi.org/10.1057/jors.2015.24
Publication status	Published - Feb 1 2016
Externally published	Yes

ASJC Scopus Subject Areas

Management Information Systems
Strategy and Management
Management Science and Operations Research
Marketing

Access to Document

10.1057/jors.2015.24

Cite this

@article{bdfeb5faf54a439395b80334cdd3f9b0,

title = "Offering a downgraded service to enhance profit?",

author = "Shaorui Li and Jing Chen and Bintong Chen",

note = "Funding Information: Acknowledgements—The authors gratefully acknowledge financial support from the Natural Sciences and Engineering Research Council of Canada and the National Natural Science Foundation of China (Grant No. 71331004 and 71171165). Publisher Copyright: {\textcopyright} 2016 Operational Research Society Ltd. All rights reserved.",

year = "2016",

month = feb,

day = "1",

doi = "10.1057/jors.2015.24",

language = "English",

volume = "67",

pages = "302--311",

journal = "Journal of the Operational Research Society",

issn = "0160-5682",