@article{0d6933420e44478cb9ef30bc9c7fb665,
title = "Manufacturer's quality improvement and Retailer's In-store service in the presence of customer returns",
keywords = "Game theory, In-store service, Managing customer returns, Quality improvement, Supply chain management",
author = "Xiongfei Guo and Jing Chen",
note = "Publisher Copyright: {\textcopyright} 2023 Elsevier Ltd",
year = "2023",
month = sep,
doi = "10.1016/j.tre.2023.103218",
language = "English",
volume = "177",
journal = "Transportation Research, Part E: Logistics and Transportation Review",
issn = "1366-5545",
publisher = "Elsevier Limited",
}